{"id":21867,"date":"2013-09-09T08:22:55","date_gmt":"2013-09-09T12:22:55","guid":{"rendered":"http:\/\/bumped.org\/psublog\/?p=21867"},"modified":"2013-09-09T10:28:35","modified_gmt":"2013-09-09T14:28:35","slug":"pso2-jp-hard-drive-data-loss-report-form","status":"publish","type":"post","link":"https:\/\/www.bumped.org\/psublog\/pso2-jp-hard-drive-data-loss-report-form\/","title":{"rendered":"PSO2 JP: Hard Drive Data Loss Report Form"},"content":{"rendered":"<p>On September 4th, Phantasy Star Online 2 released an update that unintentionally deleted files off of the victim's hard drive. Players who encountered this issue will have to complete a <a href=\"https:\/\/ssl.pso2.jp\/players\/support\/report\/\">bug report form<\/a> in order to receive assistance.<\/p>\n<p><strong>Qualifying Recipients<\/strong><\/p>\n<ul>\n<li>Those who completed the update that was carried out on September 4th, 2013 at 11:00 ~ 14:42 JST.<\/li>\n<li>This problem did not occur for those who canceled the download at some point during that time.<\/li>\n<\/ul>\n<p>The compensation is split up into two services.<\/p>\n<p><strong>(1) Apology<\/strong><\/p>\n<ul>\n<li>Players can choose between a voucher worth 5000 Yen, or 10,000AC of in-game currency as compensation for the inconvenience this has caused.<\/li>\n<\/ul>\n<p><strong>(2) Data Restoration<\/strong><\/p>\n<ul>\n<li>Players who are having trouble with the data loss can get in contact with Sega staff. This may include a service call to hard drive restoration experts.<\/li>\n<\/ul>\n<p><strong>Compensation Distribution Date<\/strong><\/p>\n<ul>\n<li>Sega plans to release the 5000 Yen or 10,000 AC compensation around early October.<\/li>\n<li>Sega plans to assist with covering Hard Drive restoration services around early October.<\/li>\n<\/ul>\n<p>The information submitted in this form will be compared with several data to see if you qualify. They ask that you input your current address and contact information if opting for the cash voucher and\/or hard drive restoration service. Sega will also cover any expenses incurred with restoring data from your hard drive. You can complete the form <a href=\"https:\/\/ssl.pso2.jp\/players\/support\/report\/\">here<\/a>.<\/p>\n<p style=\"text-align: center;\"><strong>Bug Report Form<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>Please fill in <\/strong><span style=\"color: #ff0000;\"><strong>ALL<\/strong><\/span> <strong>the entries of this form.<\/strong><\/p>\n<p style=\"text-align: left;\">SEGA ID: (Already Filled)<\/p>\n<p style=\"text-align: left;\">\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9:<strong> Email Address<\/strong><\/p>\n<p style=\"text-align: left;\">\u304a\u540d\u524d: <strong>Full Name<\/strong><\/p>\n<p style=\"text-align: left;\">\u90f5\u4fbf\u756a\u53f7: <strong>Japanese<\/strong> <strong>Postal Code<\/strong><\/p>\n<p style=\"text-align: left;\">\u3054\u4f4f\u6240:<strong> Japanese Address<\/strong><\/p>\n<p style=\"text-align: left;\">\u96fb\u8a71\u756a\u53f7 : <strong>Japanese Telephone Number<\/strong><\/p>\n<p style=\"text-align: left;\">OS\u30d0\u30fc\u30b8\u30e7\u30f3: <strong>Operating System<\/strong><\/p>\n<ul>\n<li>Windows 8<\/li>\n<li>Windows 7<\/li>\n<li>Windows Vista<\/li>\n<li>Windows XP<\/li>\n<li>\u305d\u306e\u4ed6 Other<\/li>\n<li>\u308f\u304b\u3089\u306a\u3044: I don't know.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">\u30c9\u30e9\u30a4\u30d6\u540d: <strong>PSO2 Installation Hard Drive Letter<\/strong><\/p>\n<ul>\n<li>C:<\/li>\n<li>D:<\/li>\n<li>E:<\/li>\n<li>F:<\/li>\n<li>\u305d\u308c\u4ee5\u5916: Other<\/li>\n<li>\u308f\u304b\u3089\u306a\u3044: I don't know.<\/li>\n<\/ul>\n<p>\u8a2d\u7f6e\u5834\u6240:<strong> Installation Location<\/strong><\/p>\n<ul>\n<li>\u5185\u8535\u30c7\u30a3\u30b9\u30af\u30c9\u30e9\u30a4\u30d6: Internal Hard Drive<\/li>\n<li>\u5916\u4ed8\u3051\u30c7\u30a3\u30b9\u30af\u30c9\u30e9\u30a4\u30d6: External Hard Drive<\/li>\n<li>\u305d\u308c\u4ee5\u5916: Other<\/li>\n<li>\u308f\u304b\u3089\u306a\u3044: I don't know.<\/li>\n<\/ul>\n<p>\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u5f62\u5f0f:<strong> File System Format<\/strong><\/p>\n<ul>\n<li>NTFS<\/li>\n<li>FAT32<\/li>\n<li>\u305d\u308c\u4ee5\u5916: Other<\/li>\n<li>\u308f\u304b\u3089\u306a\u3044: I don't know.<\/li>\n<\/ul>\n<p>\u304a\u8a6b\u3073\u5bfe\u5fdc\u7a2e\u5225:<strong> Compensation<\/strong><\/p>\n<p>\u969c\u5bb3\u3068\u601d\u308f\u308c\u308b\u75c7\u72b6: <strong>Describe any symptoms or issues in 2000 characters or less.<\/strong><\/p>\n<p>\u5fa9\u65e7\u696d\u8005\u306e\u8a2a\u554f\u3082\u542b\u3081\u305f\u500b\u5225\u5bfe\u5fdc: <strong>Hard Drive Restoration Services and\/or Personal Support.<\/strong><\/p>\n<ul>\n<li>\u5e0c\u671b\u3059\u308b: Yes, I require further assistance!<\/li>\n<li>\u5e0c\u671b\u3057\u306a\u3044: No, <label for=\"spt_cate_05_101\"><\/label>I do not wish to utilize these services.<\/li>\n<\/ul>\n<p>\u00a0<strong>GOOD LUCK!<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"opgde69f039812850a\" ><center>\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\n<!-- PSUBlog 336 -->\n<ins class=\"adsbygoogle\"\n     style=\"display:inline-block;width:336px;height:280px\"\n     data-ad-client=\"ca-pub-2270472531050654\"\n     data-ad-slot=\"6958794762\"><\/ins>\n<script>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/script>\n<\/center><\/div><style type=\"text\/css\">\r\n.opgde69f039812850a {\r\ndisplay: flex; align-items: center; justify-content: center;\r\n}\r\n@media screen and (min-width: 1201px) {\r\n.opgde69f039812850a {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 993px) and (max-width: 1200px) {\r\n.opgde69f039812850a {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 769px) and (max-width: 992px) {\r\n.opgde69f039812850a {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 768px) and (max-width: 768px) {\r\n.opgde69f039812850a {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (max-width: 767px) {\r\n.opgde69f039812850a {\r\ndisplay: block;\r\n}\r\n}\r\n<\/style>\r\n","protected":false},"excerpt":{"rendered":"<p>On September 4th, Phantasy Star Online 2 released an update that unintentionally deleted files off of the victim's hard drive. Players who encountered this issue will have to complete a bug report form in order to receive assistance. Qualifying Recipients Those who completed the update that was carried out on September 4th, 2013 at 11:00 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[200],"tags":[],"coauthors":[],"class_list":["post-21867","post","type-post","status-publish","format-standard","hentry","category-phantasy-star-online-2"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7YLbH-5GH","_links":{"self":[{"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/posts\/21867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/comments?post=21867"}],"version-history":[{"count":0,"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/posts\/21867\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/media?parent=21867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/categories?post=21867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/tags?post=21867"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.bumped.org\/psublog\/wp-json\/wp\/v2\/coauthors?post=21867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}