PC/Ps2 Room Hacking Reported

GM Edward posted an announcement today that they are aware of the recent thefts of player shop items. The affected players had their items deleted from their shop. No announcement has been made for a rollback or compensation at this time.

We have received a number of reports recently of attacks on player shops for the PC/PS2 severs. We want to let everyone know that investigations for this are ongoing, and we will continue to take whatever actions are necessary to ensure the security of player accounts.

It would be a prudent measure at this point for players to lock their shops. If it was me, and there had been reports of these sorts of attacks, it’s the measure I would take. While I hate to encourage paranoia in this game—we’re all supposed to be having fun here, right?—this is a serious issue and no one wants to see any unnecessary damage to player accounts inflicted. “Lock your doors” should be a reasonable (and simple) security measure.

With regards to players who believe they have been affected, please report directly to help.sega.com. We will continue to investigate this issue. We’ll be working closely with the development team to find ways to deal with this and we will keep the community in the loop as best

GM Edward

Hackers Banned (or not) Plus New Event Coming soon!

The GM Helper Bot has finally placed a ban on the two hackers running around. Oddly enough the hacker's character is stuck in a sitting position. The GM says that they should be gone if they do a server reset. The GM also pointed out that a new event is coming up soon but did not say specifically which event. And 15 minutes later, the hackers re-appear! Then banned yet again and allegedly stating that Sega wants to speak with him. @_@ Ok this is just way too confusing, the blog will resume walkthrough articles as planned.

Universe 2 Server Crash & Room Hacking Incident

You might as well sit this one out until Sega fixes it.

Universe 2 on the PC/Ps2 servers has crashed today, it suspiciously happened around the time of an alleged room hacking incident. The details as to what the hack can and can't do is fuzzy but we ask people to close their shops and lock their rooms until further notice. People have migrated to Universe 1 for the first time since Phantasy Star Universe. About 45 minutes later, Universe 1 and Universe 15 crashed as well. Ruby Eclipse from PSU Boards requested that anyone who has had their items stolen, to report it to Sega using the Incident Report form. If you do not report your stolen items, Sega will likely not look into it.

To protect your items, head to the Room Decorations Shop on the 2nd Floor of the Guardians Colony, and purchase the "Close Shop" remodling ticket.

There have been no official information about a rollback or how players will be compensated for their loss of items.

Hacking PSU

On Day 2 of the crazy hacking fiasco, Sega was still on vacation and nowhere to be found. Players who have had enough with these recent events have started their own protest of sorts against the individuals. They pose in fat rappy costumes while chasing and shouting after them.