PSO2 NGS Global Closed Beta Download Now Available

PSO2 New Genesis

Download the Global Closed Beta!

Invitations for the Global Closed Beta version of Phantasy Star Online 2 New Genesis are starting to be sent out. You may now download the game via the Microsoft Store.

Open the Microsoft Store and check your Library to see if you have the option to install the closed beta.

Alternatively you can perform the following steps:

  • Open the Xbox Insider Hub App
  • Click Previews
  • Click PSO2 New Genesis Closed Beta
  • Click Show in Store

Global Closed Beta Schedule

PSO2: New Genesis CBT 2 Survey Report


Player Report

Data was collected from logged in players during the Period (March 19th, 2021 ~ March 29th, 2021)

Basic Info

Class Level Ratio

  • 9% of players reached Level 15.
  • 41% of players surpassed Level 10.
  •  50% of players were under Level 10.

Battle Power

  • 26% of players had a total BP of over 1050.
  • 26% of players had a total BP of over 950.
  • 48% of players had a total BP of less than 950.


Class Popularity

  1.  Hunter – 26%
  2.  Gunner – 19%
  3.  Fighter – 16%
  4.  Ranger – 15%
  5.  Force – 13%
  6. Techer – 11%


Survey Responses

Days Played

  •  23% played 1 day.
  •  36% played 2 days.
  •  41% played 3 days.


Character Creation

The Character Creator has been evaluated highly by players, with 70% giving a satisfaction rating of "Good" or "Very Good". There have been complaints regarding changes to the interface, but Sega would like to ensure players that it was necessary to make creating characters for both PSO2 and New Genesis an easier endeavor.


In-game Interface

The planned countermeasures regarding the Storage Menu will likely be delayed, following confirmation of them impacting other aspects of the interface. Adjustments to other UI elements are being mulled and will be implemented post-launch. Previously announced font changes will be applied by launch.


In-game Graphics

The game's graphics are highly favored, but the team is looking into implementing settings to address concerns about the brightness of some effects.


Class Evaluations












Players appear pleased with the adjustment to Sword cancellation timing, but some would like it to be identical to that of PSO2. The team is going to focus on improving cancel timing for other weapon types before considering further changes. Additional concerns were voiced regarding the power and balance of Techniques, which will be addressed for launch.


Exploration Section and Battle Section

Adjustments to the spawning of mineral deposits for this test have not been received well, with many players reporting dissatisfaction with the amount. The team believes that the current frequency is appropriate for the incremental rate at which they intend limit breaks and unlocking potentials to occur.


Towers, Cocoons, and Trials

The Towers, Cocoons, and Trials seem to be appropriately balanced for first-timers, given the lack of change from the response of the first beta test. However, the team received negative feedback concerning the monotony of the Towers and the difficulty in understanding the target enemies and spawning locations with Trials. They will advance development of Trials, Towers, and Cocoons, based on the feedback they received while observing the current gameplay status from after the game launches.


Emergency Quests

Measures will be taken to ensure that the matchmaking issues encountered in the beta do not occur in the official release. A new Emergency Quest is in the works based on the positive feedback to the current difficulty level.


New Additions in PSO2:NGS

The team is taking concerns about the slow movement speed of Photon Gliding into careful consideration. Making adjustments to movement speed might make it difficult to maintain the current game speed, therefore, they will carefully assess the situation as the game progresses.


General Evaluation

  • 1% of players don't wish to play the game any longer.
  • 24% of players are willing to play if the quality of the game improves.
  • 75% of players want to play.


While the majority of the playerbase is excited for the June release of New Genesis, there was a 5% drop from the results of the first closed beta test. The team is working hard on addressing player feedback and will continue to improve the game as much as they can before and after launch.


PSO2: New Genesis Prologue 3 Recap

Phantasy Star Online 2: New Genesis Launch Date

  • Global and Japanese version will release simultaneously.
  • Launch will begin June 2021!


New Genesis Character Creator Benchmark

  • A benchmark will be released in Late May for both Japan and Global.
  • You can customize and save your character data for use in PSO2:NGS at launch!
  • You'll be able to watch the opening cutscene with your character replacing Ash.


Changes made for Closed Beta Test #2

  • Material Storage was implemented
  • New Face patterns "Snipt face" and "Robust Face" were implemented
  • Adjusted Gathering Material location
  • Excluded Augment Capsules from activating the Rare Drop effect
  • Adjusted the amount of drops form Weapons and Armor
  • Increased EXP to align with the increase in HP of dread Enemies
  • Petta Vera HP was adjusted
  • Extended the spawn duration for Gigantix enemies.


Closed Beta No.2 Survey Results

Positive Feedback

  • New face patterns allowed some to create characters as they had envisioned.
  • Gathering Materials were easier to obtain
  • Inventories has more room to breathe thanks to the Material Storage and the drop amount adjustments

Negative Feedback

  • The mouth on Snipt face looks to realistic.
  • The scratch ticket purchase effect looks too bright.
  • You can't skip the dialogue, so there were requests to skip NPC dialogue related to tutorial tasks.
  • Sometimes materials inside the material storage couldn't be used when affixing special abilities.

Changes to be Made by Launch or Shortly After Launch

  • Adjustments to the "Snipt Face" at the mouth part
  • Adjust Scratch Ticket purchase effects.
  • Add the option to skip NPC dialogue in tutorial tasks.
  • Fix players being unable to use materials from Material Storage for Special Ability affixing.
  • Make more fixes for the matchmaking bugs that was not completely fixed during the test.




New Character: Aina

Aina (CV: Sumire Morohoshi / Amber Lee Conners)

  • Aina is a 15 year old ARKS Trainee. She's the main heroine of the game.
  • She's the first to meet the protagonist who arrived on a pod.


New Character: Mannon

Mannon (CV: Yume Miyamoto / Heather Gonzales)

  • Mannon is a newman and the other main heroine of the game.
  • Mannon arrived on a pod like the protagonist, however, unlike most Meteorn, she can remember some parts of her past.


New Character: Dozer / Bruder

Dozer / Bruder (CV: Tokuyoshi Kawashima / Chris Hackney)

  • Dozer is a veteran Arks who will guide the player as their instructor.
  • He's very strict to himself as well as those he teaches.
  • Dozer will be known as Bruder in the Japanese version


New Character: Garoa

Garoa (CV: Kenta Miyake / Chris Smith)

  • Goroa is Aina's father and the leader of Aelio town.
  • He is one of the five strongest veteran Arks on Planet Halpha.


Story Introduction

The protagonist is a Meteorn who arrives from a pod onto a small island in West Aelio. Guided by Arks locals, the protagonist arrives first at Aelio town, and it is from here where their adventure begins!



New Character Creation Features

Ornament Display Setting

  • Casts will have the option of toggling the display of ornaments for Head, Body, Leg, and Arm Parts.


New Default Cast Parts

  • New default Cast parts will be added to Character Creation
  • These parts were not available during the Closed Beta
  • The left Cast has the design of a Technic class.
  • The right Cast has the design of a Melee class.


Finger Only Lobby Actions (Emotes)

  • Finger lobby actions can be used with other lobby actions for more expressive poses.
  • You can use these Finger Lobby Actions on the older PSO2 Lobby Actions that don't have finger movements.



Expression Customization

  • You can individually customize each of the main expressions.
  • You can adjust the eyelids, eyebrows, the mouth shape (including the use of vowel sounds as the guide), and the tongue.


Starter Package

New Genesis Starter Package Japan Only

  • Title: ファンタシースターオンライン2 ニュージェネシス スターターパッケージ
  • Release Date: August 19th 2021
  • Platforms: PS4 / PC / Cloud
  • Price: 4,990 Yen (Approx $46 USD)
  • Contains Item Codes for 9 In-Game Items

New Genesis Starter Package Limited Edition Japan Only

  • Price: 5,990 Yen (Approx $55 USD)
  • Contains the 9 in-game items AND a mini soundtrack.


Item Codes For the Special Package

Purchasing the Special Package will give you 9 in-game items for the Japanese version.

  • Aelio Badge x12
  • Mo: Swim – Crawl (Motion)
  • St: Aina Ride The Wave (Stamp)
  • 15 Day Premium Set (x2)
  • 15 Day Material Storage (x2)
  • N-Rare Drop Rate +50% (x3)
  • N-EXP +10% (x3)
  • Free Salon Pass
  • N-Half Scape Doll (x5)


DLC Founder's Packs

Since the Starter Package is limited to Japan, players outside of Japan OR on the Global version can purchase a "Founder's Pack" to receive the same items as the Starter Package.

If Playing The Global Version

  • There are two Founders Pack separated for Masculine and Feminine body types.
  • The Packs are available from the Xbox One / Microsoft Store, Steam, and Epic Games.
  • Swimsuit Pack 1 — $41.99
  • Swimsuit Pack 2 — $43.99

If Playing the Japanese Version

  • There are two Founders Packs separated for Masculine and Feminine body types.
  • The Packs are available from the PS Store, Nintendo eShop, and the in-game AC Shop.
  • Swimsuit Pack 1 — 4,300 Yen
  • Swimsuit Pack 2 — 4,500 Yen


Pack Contents


Road to New Genesis Campaign (Begins May 12th & Onward)

  • Pre-PSO2:NGS Twitter RT Campaign
    • Receive Star Gems and a Stamp based on the total amount of retweets of qualifying tweets.
  • Character Item Get Campaign
    • Receive Lobby Actions and Accessories for use in PSO2:NGS when you clear Limited Missions.
  • Pre-PSO2:NGS Count Down Login Bonus
    • A countdown login bonus event begins 7 days before New Genesis launch.
    • Earn [SG 30 Ticket] for each day you login.
  • Level Up Support Boost Event
    • A Boost Event will be held with a +400% EXP Bonus for all Level Up Quests.


Road to New Genesis Campaign

  • Pre-PSO2:NGS Welcome Back Campaign
    • Receive a [SG 50 Ticket] and other useful items when you login during the campaign period.
  • Invite New and Returning Players to your Team for a chance to get Items
    • Team Up With New Players
    • All team members will receive a [50 SG Ticket] and [LA 67 "Kick"] when a new PSO2 player belongs to their team by the end of the campaign.
    • Team Up With Returnees
    • All team members will receive a [50 SG Ticket] and [LA 204 "PyonPyon"] when a returning player belongs to their team by the end of the campaign.


Road to New Genesis Campaign (Begins May 12th)

  • PSO2 NGS Coming Soon! Twitter Retweet & Facebook Campaign
    • Players will receive SG and stamps that can be used in NGS, depending on the total number of retweets of tweets with a special hashtag and Facebook post likes during the campaign.
  • Character Item Giveaway
    • Players can complete Limited Time Missions to receive accessories and emotes they can use in PSO2:NGS!
  • PSO2:NGS Coming Soon! Countdown Login Bonus
    • Countdown login bonus begins 7 days before PSO2:NGS launch! Players will get [SG 30 Ticket] from logging into the game every day.
  • Level-Up Support Boost Event
    • +400% EXP boost will be in effect for all Leveling Quests during the event.


Road to New Genesis Campaign

  • PSO2:NGS Coming Soon! Welcome Back Campaign
    • Players can receive 50 SG Ticket and other userful items for gameplay by logging in every day during the campaign!
  • Players can Invite New Players and & Returning Players to their Alliance for a chance to receive items!
    • Alliance with New Players
    • At the end of the campaign, all members of alliances with new PSO2 players will be given a [SG 50 Ticket] and the [Emote 258: Lean on Hands!]
    • Alliance with Returning Players
    • At the end of the campaign, all members of the alliances with players who have returned to PSO2 will be given an [SG 50 Ticket] and the [Emote 545: Kneel].