PSO2 JP: May 31st Maintenance Cancelled

As you may be aware by now, the special maintenance scheduled for tonight at 8:00 PM EST has been cancelled. Unfortunately, it will take more time to restore the AC page than they previously thought. They will continue to do their best to resolve the problem, however, it's still unknown as to whether they can complete the restoration work by the end of today. Please note the possibility that they may have to perform an Emergency Maintenance to restore the AC website.  If such an event is needed, it will be posted on the official site.

Due to the issue related to the Arks Cash website, the following services have been temporarily suspended:

  • New SEGA ID Registrations
  • SEGA ID Management Page
  • One-time Password Registrations
  • All Arks Cash related websites
  • Authentication Key Emails (When switching PCs)

 

PSO2 JP: Special Maintenance: May 31st

Now that SEGA has identified the main issue that affected the Arks Cash Purchasing site, we will undergo special maintenance on Friday May 31st in order to restore this service.

Special Maintenance Schedule

Maintenance Contents

  • Adjust the servers along with the restoration of the AC Charging site

The plan is to reopen the sites that were temporarily suspended by this issue after maintenance ends.

PSO2 JP: Boost Event and Client Order Campaign 10

Boost Event Campaign

From June 3rd through June 9th, the following contents will receive a boost:

Target Days

  • June 3rd: Meseta + 200%
  • June 4th: EXP + 50%
  • June 7th: Rare Drop Boost + 50%

The effect applies 0:00 ~ 24:00 JST on the target day. (They did not specify whether the boost continues after that specific day.)

 

 

Client Order Campaign 10

CO campaign10

Everyone who clears the following client orders will receive several prizes.

Campaign Period

  • May 29th through June 5th's Maintenance

Campaign Qualifications

(1) Clear Xie's client order 探せ!フログ・ラッピー!? Find! Frog Rappy!? by acquiring three 虹色の小さな花 yellow box drops from Frog Rappies to receive:

  • EXP+50% (×2)
  • Meseta+50% (×4)

(2) Clear Revelle's client order マイルドマイルド・マーダー・III Mild Mild Murder 3 by defeating 20 El Dagans to receive:

  • Rare Drop Boost+50% (×2)
  • Grind Risk Reduction (+1) (×2)
  • Grinder (×30)

Prize Distribution

  • June 12th
  • Can be picked up through Special Storage.

 

SEGA ID and AC Website are Currently Down

Due to hardware issues, SEGA has temporarily suspended the following:

  • SEGA ID Management Page
  • Sega ID Registration Page
  • AC Charging Site
  • One Time Password Registration Page
  • Verification Key Emails (When switching PCs)

 

Have Peace of Mind with a One-time Password!

There are two security measures in place so far; the authentication key emails when switching PCs, and a One-time password service for the SEGA ID Management page. After June 5th, the One-time password service can now be used when logging into the PC version of the game. 

This service is available as a means to provide security against unauthorized access to player accounts. By activating this service, a One-time password will be required for both logging into the SEGA ID account as well as resetting the password.  Thanks to this service, even if someone gains unauthorized access into your email account, they will not be able to change the SEGA ID password.

  • One-time passwords are not available for Playstation Vita logins at this time.
  • Those who register a One-time password will receive presents in an upcoming campaign. We'll have more details about this campaign once it is available.

After June 5th, Sega will also compensate for lost or stolen items if the player's account was compromised. However, this form of support is only available to One-time password enabled accounts. In other words, accounts that do not activate the One-time password service will not be able to file for compensation in the future.