Getting Started with PSO2 Cloud

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Welcome to PSO2 Cloud

PSO2 Cloud has officially launched as of April 4th, 2018! In order to access the game, you'll need to create a Japanese Nintendo eShop account. You can do so by heading to the Nintendo Accounts page to create an account with your Country/Region set to Japan.

A SEGA ID will be required to play. If you have not done so already, please use our registration guide to create a SEGA ID of your choice. If you're a current PSO2 Player, you may continue using the same SEGA ID used on other platforms.


Download PSO2 Cloud

PSO2 Cloud is an online game with footage streamed directly from the Cloud Servers. You can download the application required to connect to the servers through the Japanese Nintendo eShop. Type PSO2 in the search box to bring up the store page.


PSO2 Cloud Launch

PSO2 Cloud Start Menu

  • ゲームをはじめる | Start Game
  • プレイヤーサイトへ | PSO2 Players Website
  • ネットワーク速度テスト | Network Speed Test


PSO2 Cloud FAQ

PSO2 Cloud is a game that's completely streamed online. The servers which host PSO2 Cloud are located in Japan. The game checks the quality of your connection before allowing you to play on their servers. Unfortunately, the farther away you are from Japan, the harder it is for you to connect to PSO2 Cloud.

Yellow Message

The circumstances regarding your connection is in a state in which you can not play comfortably. Soon the game will automatically close. Please re-check your connection environment.


Error: 5000503

The Cloud servers are currently under maintenance. Please return to the HOME menu by pressing the [Home] button.


Error: 81000734

There is a possibility that the connection speed is insufficient due to network congestion. Please wait a while and try again.


Error: 81000522

Disconnected from the Cloud Server. Please try again.


Error: 81000760


You will not be able to play the game comfortably due to network congestion. Please wait a while and try again.


Bad Network Speed Results

■Network Speed Results■
Slow Speed (HT)

Either the network is not stable or the connection speed is insufficient. Please try again later or switch to another network.


Good Network Speed Results

■Network Speed Results■
Satisfactory (HF)

The network is stable and you can play almost without any problems.

PSO2 Cloud users are restricted with interacting and playing with users on certain platforms. The restrictions are summarized below.

Nintendo Players × PC Players

  • Can Play Together on [Cloud] Blocks
  • Can Play Together on Challenge [Cloud] Blocks.
  • Can Communicate With Each Other

Nintendo Players × Sony PlayStation Players

  • Unable to Play Together
  • Can Meet in [Team Rooms] or [Player Rooms]
  • Unable to Communicate With Each Other

(You can work around chat issues by communicating through Room Items.)

A full overview can be found in this post.

You'll need to perform certain tasks while logged into PSO2 Cloud in order to receive Link's collaboration items. After these tasks are completed, you can claim the items by heading to the Title Counter attendant as shown in the screenshot above.

Hylian Shield (Title: 新たなる旅立ちの勇者 )

  • Clear a quest on any difficulty

Master Sword (Title: 草原を越えし勇者)

  • Clear two quests on Hard or higher difficulty

Champion's Tunic M / F (Title: 高地を越えし勇者)

  • Clear three quests on Very Hard or higher difficulty.

Link Hair (Title: 連峰を越えし勇者)

  • Clear four quests on Super Hard or higher difficulty.




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